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How ezykasino Handles Your Personal Information

Your account data, payment details, and activity on ezykasino are handled with care — from the moment you register to every DANA, OVO, or GoPay transaction you make.

Account Data ProtectionDANA, OVO, GoPay Payment PrivacyCookie & Device ControlsYour Right to Access & DeleteIndonesia-Region Data Handling

Explore the Lobby Read FAQ

What We Collect and Why It Matters

ezykasino Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with ezykasino, we collect the information needed to run your account securely: your registered name, contact details, and the payment method you use — whether that is DANA, OVO, or GoPay. Transaction records are kept to process your deposits and withdrawals

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accurately and to meet obligations under applicable law in eligible regions. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and keep your account safe. This data is never sold to third parties. We share
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it only with payment processors like DANA, OVO, and GoPay when a transaction requires it, or with regulatory bodies where local law in Indonesia mandates disclosure. You can request a copy of the data we hold on your account at any time by contacting our support
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team. Availability of our services depends on local law and is accessible only where permitted in your region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

ezykasino applies consistent data handling practices across every part of the account experience — from your first login to your most recent GoPay withdrawal. We do not retain payment credentials on our servers; DANA, OVO, and GoPay transactions are processed through their own secure rails. Your account password is stored in hashed form and never readable by our team. We review data retention periods regularly and remove inactive account data in line with applicable local law.

Cookies & Tracking We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Security Every login triggers a verification step. If we detect access from an unfamiliar device or location, your account is flagged and you will be asked to confirm via your registered contact method.

Data Retention We keep your account data for as long as your account is active and for the period required by applicable law after closure. You may request early deletion where local law in Indonesia permits it.

Who to Contact Our dedicated privacy contact handles all data access, correction, and deletion requests. Reach them via live chat or email using your registered account details for fastest resolution.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about your data, want to update your account details, or need to request deletion of your information, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond as quickly as we can — players in Makassar and across Indonesia use live chat most often for fast account-level queries.

Common Questions About Your Data on ezykasino

These are the questions we hear most often about how your personal information is handled. If your question is not covered here, our support team is available around the clock.

We collect your name, contact details, and the payment method you register — DANA, OVO, or GoPay. We also log device and session data to secure your account against unauthorised access.

We share data only with payment processors like DANA, OVO, and GoPay when a transaction requires it, or with authorities where local law in Indonesia mandates disclosure. We do not sell your data.

Contact our support team via live chat or email from your registered address. Include your account username and we will prepare your data summary as quickly as local processing allows.

Yes. Submit a deletion request through Account Settings or via our support channels. We will remove your data in line with applicable law, retaining only what local regulation in Indonesia requires us to keep.

Payment credentials are processed directly through each wallet's own secure system. We do not store your DANA, OVO, or GoPay PIN or full account number on our servers after a transaction completes.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. You can adjust or block cookies through your browser settings without losing access to your account.

How ezykasino Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Privacy Rights

Common Questions About Your Data on ezykasino

01 What personal data does ezykasino collect when I open an account?

02 Does ezykasino share my data with third parties?

03 How can I request a copy of the data ezykasino holds about me?

04 Can I ask ezykasino to delete my account data?

05 How does ezykasino handle my DANA, OVO, or GoPay payment details?

06 What cookies does ezykasino use and how do I control them?

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